🚚 Shipping Policy

Last updated: October 5, 2025

Thank you for shopping with DriftFlops!
Below you’ll find all details about how we handle shipping, processing, and delivery times.

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1. Order Processing

• All orders are processed within 1–3 business days after payment confirmation.

• Orders are not shipped or delivered on weekends or public holidays.

• If we experience a high volume of orders, shipments may be delayed by a few days.
  You will be notified by email if there’s a significant delay.

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2. Shipping Rates & Delivery Estimates

We offer free worldwide shipping promotions as stated on our website.
In some regions, a small shipping fee may apply based on location and package weight.

Estimated delivery times:

Delivery times are estimates and may vary depending on your location, customs procedures, and courier delays.

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3. Order Tracking

Once your order has shipped, you will receive an email confirmation with a tracking number.
You can track your order status anytime via the “Track Order” page on our website.

Please allow up to 48 hours for tracking information to update after receiving your tracking number.

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4. Customs, Duties & Taxes

• DriftFlops is not responsible for any customs fees, import duties, or taxes applied to your order.

• All charges imposed during or after shipping (tariffs, taxes, etc.) are the responsibility of the customer.

• If you refuse delivery due to customs fees, you may not be eligible for a refund.

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5. Shipping Address & Delivery Issues

Please ensure your shipping address is correct at checkout.
We are not responsible for:

• Incorrect or incomplete shipping addresses.

• Packages lost due to incorrect delivery details.

• Delays caused by postal services or customs.

If you entered the wrong address, contact us immediately at driftflops@gmail.com — we may be able to update it before your order ships.

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6. Lost or Damaged Packages

If your package is lost or damaged during shipping:

• Contact us at [your email address] within 7 days of the estimated delivery date.

• We will work with the shipping carrier to investigate the issue.

• If confirmed lost or damaged, we will offer a replacement or refund at no cost to you.

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7. Pre-Orders or Special Releases

If you purchase a pre-order or limited-edition item, shipping dates will be clearly stated on the product page.
We’ll notify you by email once your order has been dispatched.

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8. International Shipping Notes

International orders may be subject to longer delivery times due to customs clearance procedures.
Customers are responsible for ensuring that the ordered products comply with their local import regulations.

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9. Contact Us

If you have any questions about shipping, tracking, or delivery, please contact us:

DriftFlops
Email: driftflops@gmail.com
Website: DriftFlops.com