đ Return & Refund Policy
Last updated: October 5, 2025
We want you to love your DriftFlops purchase!
If youâre not completely satisfied, please review our return and refund policy below.
1. Eligibility for Returns
You may request a return within 14 days of receiving your order if:
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The item is defective, damaged, or incorrect.
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The product is unused, in its original packaging, and in the same condition you received it.
Please note:
We cannot accept returns for items that show signs of wear, are missing packaging, or were purchased on final sale.
2. How to Request a Return
To initiate a return, please contact our support team at driftflops@gmail.com with:
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Your order number
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A photo or video of the issue (if applicable)
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A short description of the reason for return
Our team will guide you through the process and provide return shipping instructions.
3. Return Shipping
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Customers are responsible for return shipping costs unless the item was defective or incorrect.
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We recommend using a trackable shipping service or purchasing shipping insurance.
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DriftFlops is not responsible for items lost in return transit.
4. Refunds
Once your return is received and inspected:
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Youâll receive an email notification that weâve received your item.
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If approved, your refund will be processed to your original payment method within 5â10 business days.
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Shipping fees are non-refundable unless the return is due to our error.
5. Exchanges
If you received a defective or incorrect item, weâll gladly send a replacement at no additional cost.
Please contact us at driftflops@gmail.com for assistance.
6. Late or Missing Refunds
If you havenât received your refund after 10 business days:
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Check your bank or payment provider again.
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Contact your credit card companyâit may take additional time for your refund to post.
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If the issue persists, contact us at driftflops@gmail.com.
7. Non-Returnable Items
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Gift cards
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Discounted or clearance items
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Custom or personalized products
8. Contact Us
If you have any questions about returns or refunds, please contact:
DriftFlops
Email: driftflops@gmail.com
Website: DriftFlops.com